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ConsumerChoices Columns

 

Columns Archive



Consumer Spy: Hidden charges of TV on demand

The Consumer Spy reads the small print so you don’t have to…This month the Consumer Spy decided to get on the case and uncover the real costs of TV on demand…

Hidden charges of TV on demand

Heroes and Villains - Virgin Media vs. Egg

No-one escapes Hazel's Heroes and Villains column. This month Virgin Media is praised for its excellence, and Egg is shamed for its misdemeanours...

Virgin Media vs. Egg

Future Gazing - 'We'll all be financial experts in 10 years time'

The economic meltdown will finally sting us into wising-up about money…

We'll all be financial experts in 10 years time

Heroes and Villains - Scottish and Southern Energy vs. PPI pushers

No-one escapes Hazel's Heroes and Villains column. This month Scottish and Southern Energy is praised for its excellence, and PPI pushers are shamed for their misdemeanours...

Be Broadband vs. Barclaycard

Future Gazing - The future of energy bills

Following the proposed introduction of feed-in tariffs, will we all soon be billing British Gas?

The future of energy bills

Consumer Spy: Avoid the credit nightmare before Christmas

The Consumer Spy reads the small print so you don’t have to…This month Becca investigates the Argos card with a sky-high APR...

Avoid the credit nightmare before Christmas

Heroes and Villains - Be broadband vs. Barclaycard

No-one escapes Hazel's Heroes and Villains column. This month Be Broadband is praised for its excellence, and Barclaycard named and shamed for its misdemeanours...

Be Broadband vs. Barclaycard

Consumer Spy - Savings and loans T&Cs made easy

The Consumer Spy reads the small print so you don’t have to…This month Becca reviews the new Banking Code policy on savings and loans...

The Future of Banking

Future Gazing - The Future of Banking

OFT victory against unfair charges could lead to legendary changes in the way the banking system works. Farewell free banking?

The Future of Banking

Consumer Spy: E.ON’s changing terms and conditions

The Consumer Spy reads the small print so you don’t have to…This month Becca reads E.ON's changing terms and conditions...

E.ON’s changing terms and conditions

Heroes and Villains - Lloyds TSB vs. Virgin Media

No-one escapes Hazel's Heroes and Villains column. This month Loyds TSB are praised for their excellence, and Virgin Media named and shamed for their misdemeanours...

Lloyds TSB vs. Virgin Media

Consumer Spy: Meter reading made easy

The Consumer Spy reads the small print so you don’t have to…This month Becca tells us how to input our meter readings...

Meter reading made easy

Heroes and Villains - Virgin Media vs. Halifax

- No-one escapes Hazel's Heroes and Villains column. This month Virgin Media are praised for their excellence, and Halifax named and shamed for their misdemeanours...

Virgin Media vs. Halifax

Consumer Spy: High-cost helplines name and shame

The Consumer Spy reads the small print so you don’t have to…This month Becca spies on customer service helplines and their hidden costs...

High-cost helplines name and shame


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